Introduction
ShopSense USA ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information about you in several ways when you use our services:
Personal Information You Provide
- Contact Information: When you contact us, subscribe to our newsletter, or register for our services, we may collect your name, email address, phone number, and mailing address.
- Account Information: If you create an account, we collect your username, password, and profile information.
- Communication Data: We collect information you provide when you communicate with us, including support requests, feedback, and survey responses.
- Payment Information: When you purchase our premium services, we collect billing information, though payment processing is handled by secure third-party processors.
- Educational Progress: We track your progress through our educational materials to provide personalized recommendations and improve our services.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and features used.
- Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Location Data: We may collect general location information based on your IP address to provide localized content and services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior.
Information from Third Parties
- Social Media: If you connect your social media accounts, we may receive information from those platforms.
- Partners: We may receive information from our educational partners and affiliate networks.
- Public Sources: We may collect information from publicly available sources to verify information or prevent fraud.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: To provide, maintain, and improve our educational services and platform functionality.
- Personalization: To customize your experience and provide personalized educational content and recommendations.
- Communication: To respond to your inquiries, provide customer support, and send you important updates about our services.
- Marketing: To send you promotional materials, newsletters, and information about new services (with your consent).
- Analytics: To analyze usage patterns, improve our services, and develop new features and content.
- Security: To protect against fraud, unauthorized access, and other security threats.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Business Operations: To conduct our business operations, including accounting, auditing, and business planning.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Legal Requirements: We may disclose information when required by law, court order, or government request.
- Safety and Security: We may share information to protect the rights, property, or safety of ShopSense USA, our users, or others.
- Consent: We may share information with your explicit consent for specific purposes.
- Aggregate Data: We may share anonymized, aggregated data that cannot be used to identify individual users.
- Educational Partners: We may share limited information with educational institutions or senior centers that partner with us to provide services.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
- Secure data centers and hosting environments
- Regular backups and disaster recovery procedures
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Whether you have requested deletion of your information
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: The right to request access to your personal information and receive a copy of the data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Portability: The right to receive your personal information in a structured, commonly used format.
- Opt-out: The right to opt-out of marketing communications and certain data processing activities.
- Restriction: The right to request restriction of processing of your personal information in certain circumstances.
- Objection: The right to object to processing of your personal information for certain purposes.
Children's Privacy
Our services are designed for adults aged 45 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
